Supplier Quality Manager

Supplier Quality Manager

(Food Quality & Safety)


Job Summary

Supplier Quality Manager is responsible for maintaining and improving the food quality and safety standards of incoming materials delivered to Shearer’s facilities, including: raw ingredients, in process ingredients and packaging. This position will partner with Procurement to guarantee the consistent quality and safety of the materials from our suppliers.  It will also collaborate with Shearer’s Contract manufacturing Management team to guarantee that co-manufacturers are in compliance with Shearer’s Food Safety and Quality policies.  This position is responsible for managing the supplier quality approval process as well as Supplier complaints and Supplier Quality Performance measurements.  As part of this process, the Supplier Quality Manager will be responsible for conducting audits, when required, of the Suppliers’ Food Safety and Quality Management Systems.


Essential Duties

  •          Develop, manage and continuously improve supplier scorecard metrics as they pertain to food safety and quality.
  •          Review cost of non-conforming materials, Supplier corrective action response time and efficacy.
  •          Provide updates to senior Quality and Procurement management regarding supplier performance across the network which includes a variety of food processing and related environments.
  •          Institute quality tools and programs that focus on identification and prevention of quality defects.  Participate in root cause / failure analysis of supplier-caused non-conforming product, and ensure product quality concerns are adequately addressed by the supplier.
  •          Employ statistical techniques and rationale in decision-making activities driven by quality data that is statistical in nature (nonconformance trending, CAPA effectiveness, part qualification, process monitoring).
  •          Participate in the selection of raw material suppliers through supplier quality and food safety documentation review and audits as appropriate.
  •          Maintain Approved Supplier list.
  •          Conduct/organize on site audits as needed for Supplier approval, assuring Supplier on-going compliance with Shearer’s Quality and Food Safety Standards, or in the event of Supplier quality / food safety issues.
  •          Write/review audit reports, propose corrective action plan and interface with supplier’s production and quality management teams to ensure that corrective & preventive action is implemented in a timely manner and is effective to prevent recurrence.
  •          In coordination with Procurement, communicate Shearer’s Quality, and Food Safety policies to suppliers as well as any updates.
  •          Manage the creation and update of raw material specifications as required to ensure that raw material specifications are accurate and current.
  •          Collaborate and gain alignment with Commercialization, Procurement, and other members of Food Safety and Quality including Regulatory and Labeling, regarding approval and use of raw material specifications.
  •          In conjunction with Commercialization, Procurement and other members of the Food Safety and Quality team, leverage ingredient risk assessment tools to determine physical, chemical and biological risks of raw materials.
  •          Work with Product Development and Operations to determine any receiving inspection requirements of ingredients are required.  Provide technical quality support to receiving inspection results or performance as needed.
  •          Leads projects and teams engaged in multi-plant or network wide quality or food safety initiatives.

Knowledge Skills & Abilities

  •          Demonstrate in-depth knowledge and understanding with FDA and other relevant government agencies’ food safety regulations, specifically FSMA and USDA requirements.
  •          2- 4 years Supplier Quality Management experience.
  •          Formal HACCP, PCQI, Quality System Training and SQF.  SPC and /or Lean Six Sigma experience.
  •          Strong verbal and written communication skills.
  •          Demonstrable quantitative and analytical skills.
  •          Travel estimated at 25-50%.  Emergency travel is sometimes required on little notice.



  •          Master’s in Food Science, Food Engineering, or related field or Bachelor’s with 7-10 years related experience and/or training. 
  •          Must have a minimum of 5-7 years’ experience with food manufacturing operations and QA programs, working in a food processing facility certified by SQF, BRC or other GFSI recognized program
  •          2 -3 years as a Plant QA Manager preferred
  •          2- 4 years Supplier Quality Management experience preferred
  •          Formal HACCP, PCQI, Quality System Training and SQF.  SPC and /or Lean Six Sigma experience.



Shearer’s Snacks is an Equal Opportunity-Affirmative Action Employer – Minority / Female / Disability / Veteran / Gender Identity / Sexual Orientation